xfinity speed increase

Xfinity Speed Increase - Comcast recently released a 2020 network performance data report showing how much internet usage has grown during the pandemic and how upload usage is growing faster than download usage. "2020 peak downstream traffic increased approximately 38% from 2019 levels and peak upstream traffic increased approximately 56% from 2019 levels," Comcast said.

But while upload usage on Comcast's network is growing rapidly -- driven primarily by video conferencing among people who work and study from home -- the nation's largest home Internet provider, with more than 30 million customers, advertises its speed levels as not uploading. exists. Comcast's 56% increase in upstream traffic made me wonder if the company would increase upload speeds anytime soon, so I checked Comcast's Xfinity.com website today for current upload speeds. Getting this information was harder than I thought.

Xfinity Speed Increase

The Xfinity website advertises cable Internet plans with download speeds starting at 25 Mbps, not to mention that upstream speeds are only a fraction of downstream. I went through Comcast's online ordering system today and found no mention of upload speed anywhere. Clicking the "Pricing and Other Information" and "View Plan Details" links to read the fine print on various Internet plans did not reveal upload speeds.

Data Usage And Unlimited Data

After adding the plan to the cart and going through most of the checkout processes, I couldn't find any mention of upload speed. I got to the point where you had to enter your credit card information to continue, so I stopped there at first. I later confirmed that after Comcast's ordering system verifies that your credit card is valid, it will show the upload speed on the final page where you submit the order.

I've known for a long time that it's hard to find upload speeds on Comcast's website, but I don't know when it actually became impossible. However, in 2020 and 2019 there have been complaints about the same issue on Comcast's customer support forums. "What's my upload speed now? I can't find documents anywhere in the world," asked a customer. The answer was that existing customers can find the upload speed for their own plan in their account settings after logging in and navigating to the correct section.

But it doesn't help people who sign up for a service and find out what kind of upload speed they'll get, or compare the upload speeds of different plans. by Xfinity.com

Which lets you compare the details of different plans without revealing your upload speed. The absence of upload speeds on Comcast's website is so complete that it is clearly a deliberate attempt to keep customers in the dark. This gallery shows how the Comcast Xfinity website touts internet plans without mentioning upload speeds, and continues this strategy throughout most of the checkout process:

Comcast Delivers Multi Gig Internet Speeds To Xfinity And Comcast Business Customers In Colorado Springs

Fortunately, third-party site CableTV.com lists download and upload speeds, showing that Comcast's 25Mbps download plan comes with 3Mbps uploads. Both the 100 Mbps and 200 Mbps download plans have 5 Mbps uploads; The 300Mbps download plan has 10Mbps uploads; 600 Mbps plan has 15 Mbps uploads; And 1 Gbps download (1.2 Gbps in some areas) comes with 35 Mbps:

Comcast's website lists 35 Mbps upload speeds for the gigabit plan on this page, but I couldn't find anything similar for Comcast's other cable internet plans. Comcast also offers fiber-to-the-home service with 2Gbps downstream and upstream speeds. But Comcast's residential fiber requires a setup fee of up to $500, and the service costs $300 a month, three times more than a gigabit cable plan with a 35 Mbps download.

How to find out upload speeds on the Comcast website before submitting an order for internet service, and does Comcast have plans to increase their cable upload speeds?

Our network report shows that despite upstream traffic growth in 2020, patterns remain highly asymmetric as downstream volumes were 14 times higher than upstream in 2020. Our website reflects the way customers use the internet with downstream dominating usage, but upstream speed is included in your cart. and appear at checkout when you submit your order.

Comcast Will Boost Internet Speeds In Northeast States

Although Comcast claims that "upstream speeds are included in your cart," I could find no evidence of this. Adding a Comcast Internet plan to cart and clicking the cart icon took me to an ordering page that didn't mention upload speed. I have confirmed this behavior on Xfinity.com in Chrome and Safari.

I called the Comcast rep back and asked what are the correct steps I should take to get the upload speeds to show up in the cart. Upload motions will not appear in the cart unless you set the "cart" to include the entire ordering process. Comcast told us that upload speeds will eventually show up "when you're in the process of reviewing your order."

Despite my earlier reluctance to enter my credit card information for a service I hadn't ordered, I finally did just to verify that it was correct. I submitted my address, phone number and credit card information and clicked "Next". This triggered a step where Comcast's system checked that I had entered a valid credit card. I accidentally entered a recently expired card number, then Comcast's system "rejected" my card and entered me again. After entering the card number that Comcast can charge, I finally landed on this page, which shows a 10 Mbps upload speed for a 300 Mbps download plan:

On this page, after Comcast has already verified your card, you can view the upload speed and decide whether you want to submit an order or opt out of the ordering system. Part of Comcast's statement that upload speeds "will be visible at checkout when you submit your order" is therefore correct. But refusing to tell a potential customer what they're paying until they submit their credit card information is ridiculous. You can get faster upload speeds by asking a Comcast representative in online chat or over the phone, but it's not required.

Comcast Boosting Speeds For More Than 20 Million Xfinity Internet Customers Across The Country

Update: After combing through Comcast's list of customer contracts, policies, and disclosures, I found an old network management page that includes both download and upload speeds. This appears to be the most recent list available on Comcast's website, but it was posted on August 19, 2019 and the speeds listed do not match current Comcast offers.

John Brodkin John is Ars Technica's senior IT reporter, covering the FCC and broadband, telecommunications, technology policy and more. Editors independently select and review products. If you make a purchase through affiliate links, we may earn commissions, which help support our testing.

Comcast announced this week that it is increasing speeds for most Xfinity Internet plans, with more than 20 million customers expected to benefit.

While the speed boost is significant even on Xfinity's cheapest plans, the expected changes are broken down as follows:

Comcast Raises Speeds For Xfinity Internet Users

These speed boosts will be available to existing customers (opens in new window) as well as to new people who join Xfinity and select one of these tiers.

Comcast aims to deliver 2Gbps speeds before the end of 2025, while its customer base has expanded significantly over the past four years. Bill Connors, president of Xfinity, Comcast Cable, said: "The number of devices connected to Xfinity homes has grown 12-fold since 2018, and the need for fast, reliable and secure Internet will continue to grow."

While anyone currently on Performance Starter/Connect will appreciate their 50% speed boost, Comcast may soon be forced to increase it by an additional 25 Mbps. In July, FCC Chair Jessica Rosenworcel proposed raising the minimum bandwidth metric to 100 Mbps for downloads and 25 Mbps for uploads.

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Seattle Area Speed Increases Active

I have been working since November 2016, covering all areas of technology and video game news. Before that, I worked as a writer and editor at Geek.com for about 15 years. I also spent the first six years after leaving university as a professional game designer working with Disney, Game Workshop, 20th Century Fox and Vivendi.

I have two degrees: a bachelor's in computer science and a master's in game development. My first book, Make Your Own Pixel Art, is available at every good bookstore.ST. PAUL, Minn.--( BUSINESS WIRE )--Comcast announced today that it is increasing speeds on its Xfinity Internet service packages for customers located in the Twin Cities at no additional charge.

Speed ​​boosts will vary based on Xfinity Internet customers' current speed subscriptions, and most customers will see a 50 Mbps boost. New and existing customers can expect to experience improved speeds this month.

"In today's always-on and dynamic world, having a fast connection to the Internet is more important than ever," JD said. Keller, regional vice president for Comcast Twin Cities. "These increases reflect our continued commitment to providing our customers with faster speeds and a great experience anytime, anywhere."

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For higher speeds, many customers will need to reset their modems when notified by Comcast that a new speed is available. Comcast will also notify customers who need to upgrade their modems to receive them

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